Privacy Policy
Effective January 1, 2026
South Gate Sunrooms & Patios, southgatesunroomsandpatios.com, sales@southgatesunroomsandpatios.com
Who this policy covers
This policy explains how South Gate Sunrooms & Patios, a sunroom contractor in South Gate, CA, collects, uses and protects information when you visit our website, fill out a form, call us or ask for an estimate.
It covers this website and the contact we have with you about a project. You can learn more about our company on our About page.
Information we collect
We only collect what we need to answer you and plan your project.
Information you give us. When you use our contact form, call, text or email, you may give us your name, phone number, email address, street address and details about the sunroom, patio cover or other work you have in mind. You may also send photos of your house or yard.
Information collected automatically. When you visit the site, your browser and our analytics tools may record basic technical details. These include your device and browser type, the pages you view, how long you stay, the site that sent you here and your general location based on your IP address.
Cookies. Cookies are small files your browser stores so a site can remember your visit. We use them to keep the site working and to understand how visitors use it. We don't use them to collect your name or contact details.
How we use your information
We use your contact details to answer your questions, set up an in-person estimate, send quotes and keep you updated while we work on your house.
We use project details and photos to plan the job and give you an accurate estimate.
We use analytics and cookie data to see which pages help people and to fix anything that isn't working well.
We don't sell your personal information. We don't rent it or trade it for marketing either.
Who we share it with
We share information only when it's needed to run our business or do your job.
Our contact form is run by an outside form service, so what you type into the form is stored by that provider and then passed to us.
We may use other service providers, such as website hosting and analytics. They handle information on our behalf and only for those purposes.
If your project needs a permit or an inspection, we may give the job address and project details to the city or county office that issues it.
We may also share information if the law requires it, or to protect our rights, our crew or our customers.
Cookies and your browser settings
Most browsers let you block or delete cookies in their settings. If you block them, the site will still load, but some features may not work the way they should.
Some browsers also offer a "Do Not Track" setting. There's no common standard for how websites should respond to it, so our site doesn't respond to it in any special way.
How long we keep your information
We keep contact and project information as long as we need it to answer you, finish your job and stand behind our work. We also keep it as long as tax and business records require.
If you asked for an estimate but didn't hire us, we keep your details only as long as they're useful for following up. After that we delete them or stop using them.
Analytics data is kept in summary form and is held by our analytics providers under their own retention settings.
Your choices and rights
You can ask us to tell you what personal information we have about you. You can also ask us to correct it, or to delete it if we no longer need to keep it.
You can ask us to stop calling, texting or emailing you at any time, and we'll do that.
Depending on where you live, state law may give you more rights over your information. We'll honor the rights that apply to you.
To make a request, reach us through our Contact page. We may ask a few questions to confirm it's really you before we share or change anything.
How we protect your information
We take reasonable steps to keep your information safe. We limit who can see it and use trusted providers for our form and website.
No website or email system is completely secure, so please don't send passwords, bank details or other sensitive information through our form.
Children's privacy
Our website and services are meant for adults planning work on their homes. We don't knowingly collect information from children under 13. If you believe a child has sent us information, contact us and we'll delete it.
Changes to this policy
We may update this policy as our website or our tools change. When we do, we'll post the new version on this page. If you keep using the site after that, the updated policy applies.
Questions or privacy concerns
If you have a question about this policy or a concern about how your information was handled, please tell us. We'll look into it and reply within 1 business day.
You can reach South Gate Sunrooms & Patios through our Contact page or by calling (213) 376-0861. We're available Mon–Fri: 6 AM–11 PM, Sat–Sun: 8 AM–9 PM.